Rates and Schedules

Access to the hybrid lift

• In the lift, you can be a maximum of 3 persons in the chairs or 2 persons in the gondolas unless you are all members of the same family. In that case, you can be 6 persons in the chairs or 8 in the gondolas
• It’s mandatory to wear a mask at all times in the hybrid lift (chairs or gondolas).
• Hand sanitation stations are available in the queues and at the entrance to the lift. Mandatory for all.

Preventive measures

• Hand sanitation stations are available in the queues and at the entrance or descent to the lift. Mandatory for all.
• It’s mandatory to wear a mask at all times in the hybrid lift (chairs or gondolas), in the chalet or when it’s impossible to respect the 2 meters distance.
• All equipment, surfaces, and common areas are cleaned and disinfected frequently as required by government authorities.Chairs in the lift will be cleaned before you go up the lift and disinfected at the end of every day.
• Any individual or group of individuals who do not comply with any of the instructions regarding sanitary measures put in place by Mont-Orford will be asked to leave the premises at the request of our staff, without reimbursement.
• If you have COVID-19 symptoms, please stay home for the safety of everyone. The colors aren’t going anywhere!

Validity

• Tickets are only valid on the day of purchase and for the timeslot selected. Your ascent in the hybrid lift must be done during the time slot selected. Your descent can be done at any time.
• Your bracelet or ticket is valid for 1 round trip only (1 ascent and 1 descent).
• You must be the appropriate age. A valid photo I.D. is required for each participant to purchase a ticket.
• Purchase
• Access to the hybrid lift is only sold on location, at the Mont-Orford ski station at customer service or online on our website.
• Taxes not included.
• Rates and conditions subject to change without notice.

Delivery

• You will receive your bracelet/ticket on location.
• Customer service is open every day from of the Flambée des couleurs from 8:00 AM to 5:00 PM.

Restriction

• Tickets cannot be duplicated or resold.

Refund/Loss/Theft

• If lost or stolen, bracelet/ticket cannot be replaced.
• No exchanges or refunds.
• No refunds in case of rain or thunderstorm. If the station has to close during and you bought your ticket online in advance, your ticket will be valid for another day.

Wheelchairs and Strollers

• Wheelchairs and strollers are only allowed in the gondolas (not allowed on chairlifts).
• Maximum width for a wheelchair or stroller is 23 inches.
  

Backpacks and Baby Carriers

• Backpacks and baby carriers are not allowed on the chairlifts. You must use the gondolas.

Dogs and Other Animals

• Dogs and other animals are not allowed on the chairlifts or gondolas.